WEBSITE TERMS & CONDITIONS

Hiikots Ltd

Version: 1.0

Last Updated: 27 July 2026

Website Terms & Conditions

1. Introduction

These Website Terms and Conditions ("Terms") govern your access to and use of www.hiikotshomes.co.uk ("Website").

By accessing or using this Website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use this Website.

These Terms apply only to the use of our Website. Separate Booking Terms & Conditions apply when you reserve accommodation with Hiikots Ltd.

2. About Us

This Website is owned and operated by:

Hiikots Ltd

Company Number: 11250357

Registered Office:

230 Caspian Way

Purfleet

Essex

RM19 1LF

Website:

www.hiikotshomes.co.uk

Email:

bookings@hiikotshomes.co.uk

Telephone:

07432 305693

3. Definitions

Throughout these Terms:

"Company", "we", "our", "us"

means Hiikots Ltd.

"Website"

means www.hiikotshomes.co.uk.

"Guest"

means any individual making an enquiry or booking accommodation.

"Services"

means accommodation and associated hospitality services provided by Hiikots Ltd.

4. Acceptance of These Terms

By using this Website you agree to:

• comply with these Terms

• comply with all applicable laws

• provide accurate information

• use the Website responsibly

• refrain from unlawful activities

5. Website Availability

Whilst we make every effort to ensure continuous availability, we do not guarantee that the Website will always be available.

The Website may be unavailable due to:

• maintenance

• software upgrades

• technical faults

• internet outages

• third-party failures

• cyber incidents

• events beyond our control

We reserve the right to suspend or withdraw the Website without prior notice.

6. Accuracy of Information

We take reasonable care to ensure that information published on our Website is accurate.

However, we do not warrant that:

• descriptions are error-free

• prices are always current

• availability is guaranteed

• photographs exactly represent every stay

• local amenities remain unchanged

Images are intended as a guide only.

7. Accommodation Information

Property descriptions are provided to assist guests in making informed decisions.

Minor variations may occur, including:

• décor

• furnishings

• artwork

• appliances

• bedding arrangements

• external views

Such variations do not constitute a breach of contract.

8. Booking Availability

Accommodation displayed on the Website does not guarantee availability.

A booking only becomes confirmed when:

• payment (or agreed deposit) has been received;

• identity verification requirements (where applicable) have been completed;

• you receive written confirmation from Hiikots Ltd.

We reserve the right to refuse or cancel a booking where permitted by law or our Booking Terms.

9. Pricing

All prices displayed are in Pounds Sterling (£) unless stated otherwise.

Prices may change without notice until a booking is confirmed.

Prices may vary due to:

• seasonality

• demand

• special offers

• length of stay

• availability

Obvious pricing errors may be corrected prior to booking confirmation.

10. Promotions and Discount Codes

From time to time we may offer:

• promotional rates

• coupon codes

• loyalty discounts

• direct booking incentives

Unless stated otherwise:

• promotions cannot be combined;

• have no cash value;

• may be withdrawn at any time;

• apply only to new bookings.

We reserve the right to invalidate promotional codes used fraudulently or contrary to their terms.

11. Payment Processing

Payments made through our Website are processed securely by Stripe.

Hiikots Ltd does not store full payment card details.

All transactions are subject to Stripe's own terms and privacy policy.

12. Third-Party Booking Platforms

Our accommodation may also be available through:

• Airbnb

• Booking.com

• VRBO

Bookings made through those platforms are governed by:

• their booking terms;

• their cancellation policies;

• their payment procedures.

Where there is any conflict, the terms of the relevant booking platform will apply to bookings made through that platform.

13. Acceptable Website Use

You agree not to:

• attempt to gain unauthorised access to the Website or our systems;

• upload malicious software;

• interfere with Website functionality;

• use automated scraping or data mining tools without permission;

• impersonate another person;

• submit false or misleading information;

• engage in any unlawful activity.

14. Intellectual Property

Unless otherwise stated, all content on this Website is owned by or licensed to Hiikots Ltd, including:

• text

• photographs

• logos

• branding

• graphics

• icons

• layouts

• downloadable materials

These materials are protected by copyright, trade mark and other intellectual property laws.

You may not reproduce, copy, modify, distribute, publish or exploit any content without our prior written permission, except for personal, non-commercial use.

15. Links to Third-Party Websites

Our Website may contain links to third-party websites.

These links are provided for convenience only.

We are not responsible for:

• the content of external websites;

• their availability;

• their privacy practices;

• any loss arising from your use of them.

Accessing third-party websites is entirely at your own risk.

16. User Content

Where you submit reviews, comments, enquiries or other content through our Website, you grant Hiikots Ltd a non-exclusive, royalty-free licence to use, reproduce and display that content for the purpose of operating and improving our services.

You warrant that any content you submit:

• is accurate;

• does not infringe the rights of others;

• is not defamatory, unlawful or offensive.

We reserve the right to remove content at our discretion.

17. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

Subject to the above, Hiikots Ltd shall not be liable for any indirect, incidental, special or consequential loss arising from your use of the Website, including but not limited to:

• loss of profit;

• loss of business;

• loss of revenue;

• loss of opportunity;

• loss of data.

Our total liability in connection with your use of the Website shall be limited to the extent permitted by applicable law.

18. Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure results from events beyond our reasonable control, including:

• severe weather;

• floods;

• fire;

• pandemics;

• government restrictions;

• terrorism;

• industrial disputes;

• utility failures;

• internet outages;

• cyber-attacks.

19. Privacy

Your use of this Website is also governed by our:

• Privacy Policy

• Cookie Policy

These documents form part of these Terms and should be read alongside them.

20. Accessibility

Hiikots Ltd is committed to making this Website accessible to as many users as reasonably possible.

If you experience difficulty accessing any content, please contact us so that we can provide assistance or an alternative format where practicable.

21. Changes to the Website

We reserve the right to:

• modify the Website;

• add or remove features;

• update content;

• change pricing;

• discontinue services;

• suspend access.

Changes may be made without prior notice.

22. Governing Law

These Terms are governed by the laws of England and Wales.

Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

23. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions shall continue in full force and effect.

24. Waiver

Failure by Hiikots Ltd to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other rights.

25. Contact Details

For questions relating to these Website Terms & Conditions, please contact:

Hiikots Ltd

230 Caspian Way

Purfleet

Essex

RM19 1LF

Email: bookings@hiikotshomes.co.uk

Telephone: 07432 305693

Website: www.hiikotshomes.co.uk

End of Website Terms & Conditions